ActiveHelper Live Chat is a powerful Live Chat component for Joomla. Interact with your website visitors through a real time live chat communication providing a higher level customer and sales support. Monitor in real time your website visitors. Know how many visitors are in the website, who referred, where are from, what keywords we reused to find the website and the visitors navigation history. Know decisive information of your website visitors patterns, conversations and agents service.

The ActiveHelper Live Chat extension is available for Joomla 3.7x , 3.8x and older versions like 1.5x and 2.5x.

Monitor in real time your website visitors. Know how many visitors are in the website, who referred, where are from, what keywords we reused to find the website and the visitors navigation history. Know decisive information of your website visitors patterns, conversations and agents service.

Geo Location based on IP to location for the visitors on your website. See the visitors hometown map. Run the Live Help on your web server having 100% control over your data and many domains that you have.

The ActiveHelper LiveHelp Server is UTF-8 multi language. The Live Chat system is translated to English, Spanish, German, Portuguese, Italian, French, Czech, Swedish, Norwegian, Turkey, Farsi, Greek, Hebrew, Serbo-Croatian, Russian , Hungarian ,Dutch, Finnish, Danish, Traditional Chinese, Simplified Chinese , Arab, Polish , Bulgarian, Slovak , Croatian , Lithuanian, Romanian, Slovenian, Estonian , Latvian and Georgian.

 

• Unlimited agents
• Unlimited Domains
• Unlimited Departments
• Multi Language Support
• RTL Support for Hebrew , Arabic and Farsi Languages
• Full UTF-8 Support
• SSL Support
• Agent to agent chat
• Agent schedule work time
• Joomla User Recognition
• Joomla Menu Item Status Indicator
• Country Restriction
• Chat Re-branding
• Image for each agent
• Multi Language Joomla admin panel
• Real-time Chats
• Multiple Chat Requests
• Auto Save Transcripts
• Capture Visitor Data
• Chat Queue Line
• Offline Messages
• Disable chat module in Offline mode
• Record Offline Messages
• Send Transcription to the Visitor
• Ratings
• Transfer Chats
• Visitors Tracking
• Domain visitors grouping
• Country visitors grouping
• Visitors IP/Hostname filtering
• Visitors Navigation History
• Proactive Chat Invitations
• Proactive Messages
• Auto start invitation
• Disable Invitation
• Redirect URL offline form
• Website Push
• Typing status notifications
• Pre typed Responses
• Send Links / Images / JavaScript
• Sound & Visual Alerts
• Smiles Images
• Operator Rating
• Summarize System activity
• Support Statistics
• Geo Location based on IP
• Google Analytic integration.
• Online/Offline status images
• Proxy support
• Multi Language Images
• Agent spellchecker
• Support Panel desktop for Windows and MAC unlimited
• Support panel mobile for iPhone/iPad unlimited
• Support panel mobile for Android unlimited
• Live chat window re-brand options
• Static chat image position option
• Live Chat Skins
• Responsive Design
• Push Notifications for the Mobile App
• PHP 7 Support