FAQS - Frequently Asked Questions
“REWARDS PROGRAM | WE PAY TO YOUR WALLET”
Earn 1 Euro for each new or updated item you share with us.
Get 10 cents for each review added (2 reviews per day).
Please only add reviews for files that you have personally tested. This ensures that our reviews are accurate and trustworthy.
You can upload your files for free on Mega.nz
Before sharing files, please keep the following in mind:
- We thoroughly check all items, so it's important that you submit the latest version. If we receive an older version, we can only offer €0.50 for it.
- All templates must include QuickStart and should not be modified by third parties.
- All items, such as components, modules, plugins, Docs, and PSD, must be included in the submission. It's preferable to have all items in one zipped file.
- Please do not send us your subscription information. Sharing these items with others or posting them elsewhere is prohibited, and doing so will result in a lifetime block. Additionally, duplicate registration for the same user or IP/Mac address is not allowed. We upload extensions and templates daily, and we will top up your wallet within 2-3 days.
* Please note that some extensions require a license number for installation. While we don't provide any license/subscription details, we can offer installation or activation support in some cases.
Absolutely, we ensure thorough testing of all items, including components, modules, plugins, documentation, and PSD files.
No! We do not include license or subscription details in the download file, but we do offer some assistance with the testing process.
Absolutely, every template on Joomla.bid includes QuickStart for both Joomla 3.x and 4.x versions.
Signing up on Joomla.bid is completely free, and you'll even receive a 3 euro kickstart bonus.
You can sign up from any country you belong to.
No, all files, including extensions, templates, eBooks, and tutorials, are authentic. They have been obtained through legitimate purchases under the Joomla.bid signature placed on the item. This ensures they are presented with transparency to prevent any commercial misuse. See Rules & FAQs.
If you wish to delete your account along with all its history, simply contact us. It's important to note that once your account is deleted, it cannot be recovered.
Yes, you can download updates free 1 year from first download.
No, the process requires you to send us an email from the new address as a confirmation of your access.
No, registering duplicate accounts for the same user or from the same IP/MAC address is prohibited. Attempting to do so may result in your IP being blocked by our anti-spam measures.
Yes, registering through Facebook or Google is an option that can let you auto-connect when visiting Joomla.bid, and it offers a quicker signup process.
No, sharing or reposting items is not allowed. Engaging in such activities will result in a permanent user ban and IP block..
No, we do not offer free support, and if you like the item then it's necessary to purchase the item directly from the owner. Additionally, we provide support for projects on a paid-per-hour basis.
There are no limits; you are free to download any file as much you need for one year include latest updates.
The user's account will be promptly and permanently deleted without prior notice, and blocking IP.
You can download each item as much as you need for 1 year from first download.
Feel free to reach out to us via email or chat, and we can manually approve the confirmation for you.
Feel free to make a request. If it's feasible, we'll acquire the file and make it available for you to download at no cost.
Simply contact us within 30 days, and we'll be more than happy to issue a refund to your wallet. This way, you'll have the opportunity to try out a different item.
We offer a range of online payment options, including:
(PayPal, Visa card, Mastercard, American Express, Bank transfers, Apple Pay, Google Pay, Alipay).
If you have a card such as Visa, you can also make payments through PayPal without requiring a PayPal account.