JS Support Ticket deeply integrated with Joomla and providing more efficient and professional 1-on-1 dedicated ticket support system to its customers. JS Support Ticket designed beautifully and crafted with easy to use and eye catchy layouts, rich features associated with helpdesk and modern design.

 

Major Features

• Unlimited Tickets
• Front-end ticket creation
• Easy to Use and Eye catchy layouts
• Responsive design for all devices
• Powerful search filters
• Email Notifications
• Auto responder
• Unlimited Custom Fields
• Unlimited Departments
• Support Multi-language & RTL
• Customizable Email Templates
• Ticket Priorities
• Highly configurable with X configurations
• Unlimited Attachments
• Fully Customizable & Configurable
• User Reports & Stats

 

Add Js Ticket Support system in your Joomla website, and help your customer in a professional way. Delivering enterprise-level quality and features, backed by a name you can trust.

Unlimited Tickets
There is no limit applies on creating tickets from both side front-end and admin. But Admin can apply limit on creating ticket for user by his email.

Strength & Flexibility
JS Support Ticket implemented by using Joomla best practices both on the front and the back end. In the results is more efficient, robust and intuitive plugin.

Easy to Use
Js Support Ticket designed beautifully and crafted with easy to use and eye catchy layouts.

Notifications & Auto Responder
Auto responder is the term used for acknowledgement email dispatched when a new ticket is created in helpdesk. You can configure it, and also modify the content as well as layout. Email notification send to admin and user on certain action i.e reply ticket, close ticket etc.

Mobile Responsive Design
Js Support Ticket is fully mobile responsive for any devices like (Mobile,Tablet and Desktop)

Custom Fields
Js Support Ticket offers unlimited custom fields. User can create any of field like (Text area, Check box, Text field and Drop down ) basis on his need.

Unlimited Departments
Create unlimited departments related to your business. Department can be selected on creating new ticket by user.

Email Templates
Customization the predefined email templates that can be sent to users when alerts are set. No need to create new message every time, just create once and send anytime.

Priority
Priority associated with ticket defines the importance that would be given to the ticket. User can change ticket’s priority from low to high and high to low any time. Admin can also set color for priority from admin panel.

Attachments
Js Support Ticket allows customers to attach files single or multiple files and attachments with their messages.